Clients

Protect How Your Horse Community Sees You

Avoid costly customer service issues through communication, prevention and repair
Rick Baggett was working on an ill-mannered horse near Oxford, Miss. It kept setting back on the rope and jumping around, making it difficult to shoe. It even kicked him, but the client said that the farrier was being too rough with the horse.
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AAPF/CAPF Farrier Needs Assistance

We have recently learned that one of our members, Beth Lewis of Lee, New Hampshire had a horse toss her to the side and has dislocated her left patella (knee cap), has a grade three sprain to her MCL and LCL. Lee, NH is located in the southeast corner of the state and about 60 miles from Boston, Mass.
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Q&A

Billing Clients

How do you bill your clients? Do you expect payment the day of service? What is your preferred way of collecting payment?
How do you bill your clients? Do you expect payment the day of service? What is your preferred way of collecting payment?
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Jeremy McGovern
From The Desk Of AFJ

What Costs More Than Hoof Care?

There is an article in the November issue of Horse & Rider magazine that may provide some help for farriers. The article looks at some core areas of horse ownership in which corners are cut to save money.


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