Clients

Educating Your Clients

Here are some of the best techniques, products and teaching tools that farriers are utilizing to help answer customer questions

It can be frustrating when you’re trying to explain a hoof-care problem to a client and they just stare back at you blankly.


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Online With The Farriers' Forum

Teaching a horse “shoeing manners”
I recently received a package in the mail from a nationally famous trainer that said if a horse doesn’t do seven specific things, he isn’t broke. This list failed to mention anything about training horses to stand still for a farrier. I wrote the trainer, but haven’t heard back from him and probably won’t.
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Briefings

Anytime a prospective customer asks Brent Brown to shoe a horse, he immediately tells them the cost.
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Twenty Reasons to Pay on Time

Fed up with late payments, some farriers are charging billing fees
There can't be anything more frustrating than pulling up to a barn, shoeing a horse and then not getting paid. You’ve put in your valuable time and strenuous effort only to leave the work area with no more money than when you showed up.
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