Items Tagged with 'customer service'


Final Say

Work Toward Your Signature

I work primarily with Morgans, American Saddlebreds and Hackney ponies. These horses require a significant time commitment from me. In my practice, working on seven or eight horses a day is tough for a one-farrier operation. Instead, I usually do about four horses a day.
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Horse Owners are Asking for More Footcare Details

As described in detail on pages 24 and 25 of the March 2015 issue of American Farriers Journal, several recent surveys reveal significant differences between what farriers believe clients are seeking in terms of footcare information and what horse owners say they really want.
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Jeremy McGovern
From The Desk Of AFJ

Want To Become A Farrier? Start Elsewhere

Every now and then I receive a phone call from someone interested in becoming a farrier. They always want to know what shoeing school I'd recommend. I talk to them for a few minutes to find out their history, especially work experience. Toward the end of the conversation, I never recommend a particular shoeing school. I offer different advice, which may serve as a good reminder for established farriers.

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