Items Tagged with 'relationships'

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Circumstances In Which Walking Away From A Laminitis Case Might Be In Your Best Interest

There are many circumstances in which vets and farriers need to work together for the best outcome for the horse. Disagreements may occur during these discussions of the best course to take. In speaking with Diego Almeida, CJF, of the Midwest Horseshoeing School and University of Illinois School of Veterinary Medicine about dealing with laminitis (September/October 2017, American Farriers Journal), he finds that it is imperative for the farrier to avoid misunderstandings with the vet by being prepared.
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The Backyard Horse

Backyard Horse Owners: Who are They?

Farriers describe these clients, and the clients describe themselves
"Backyard horse owners are my primary clients, and I value each and every one. Some are neighbors, some are riding buddies and I am one myself," says a farrier of backyard horses. Backyard horse owners, like the horses themselves, come in all types.
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25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service
Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service
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Double-Barreled Hoof-Care Advice

Building Relationships is Critical

Communicating effectively with owners, trainers, riders, veterinarians, students and other shoers is as important as knowing the latest footcare techniques
Communicating effectively with owners, trainers, riders, veterinarians, students and other shoers is as important as knowing the latest footcare techniques
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American Farriers Journal

American Farriers Journal is the “hands-on” magazine for professional farriers, equine veterinarians and horse care product and service buyers.
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