Clients

Red Renchin
From The Desk Of AFJ

Great Time To Thank Your Clients

We all would rather do business with people that we know like, and trust. In the farrier industry, where both economic and emotional factors can come into play, it is essential to have that connection.


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From The Desk Of AFJ

In My Day ...

Farriers of a certain age often bemoan the lack of horsemanship among many horse owners today. These shoers have lived it, so they can speak to it through their collective experiences.


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From The Desk Of AFJ

Be Your Client's Footcare Expert

This past weekend, I attended the Cornell Farrier Conference. Steve Kraus and the team at Cornell deserve much praise for putting together a great agenda. Nearly 75 farriers returned home from the university with great hoof-care information from the leading farriers and veterinarians.
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From the Desk of AFJ

Finding and Delegating to the Expert

The signal-to-noise ratio of the Internet requires filtering by the equine enthusiast. The accessibility of information has empowered horse owners, which has advantages and disadvantages for the farrier.


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Red Flags for Farriers

Recognize Different Types of Problematic Clients

Identifying traits of problematic clients will help you determine which ones to keep
I'm sure you have clients who raise your blood pressure as soon as you see their name on your schedule. After years of hard work building a solid business, getting rid of clients seems to fly in the face of your desire to increase your client base and income. But firing clients may just be what your business and your mental health need.
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Red Renchin
From The Desk Of AFJ

Farriers Hold Client Respect

One complaint I have heard from many farriers is their clients and others in the horse community lack respect for them. This is true among a small number of people who have no concept of what we do or lack a fundamental understanding of the importance of quality footcare (and the farrier's role in that).
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