Clients

Briefings

Make sure that your shoeing clients understand the importance of providing you with a good safe working environment for shoeing their horses.


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Rich Cleland
Shoeing For A Living

Have Shoes Will Travel

Central Florida farrier runs a rock-solid shoeing business — including servicing the special needs of the Orlando Police Department’s Mounted Patrol
Make no mistake about it, Rich Cleland is a man's man.
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Reading Between The Lines

A Glossary Of Terms For Horse Buyers

Working in the world of horses, moving from stable to stable, farriers have the knowledge to offer insights about horses that clients are considering buying.

So one of your clients is looking to buy another horse? And you’ve been asked for advice? It’s no wonder.


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Can You Put that in Writing

Can You Put That In Writing?

Spoken communication can reflect a casual comfort with clients, but it can also leave room for problems. A well-crafted note might make your work easier.

Every farrier has experienced it during his or her career: You tell a client something, and he or she hears something completely different.


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Educating Your Clients

Here are some of the best techniques, products and teaching tools that farriers are utilizing to help answer customer questions

It can be frustrating when you’re trying to explain a hoof-care problem to a client and they just stare back at you blankly.


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