Clients

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Solve Conflicts Through Understanding

Farrier and vet share tips to build a rapport with clients and help their horses
Conflict is part and parcel of operating a farrier practice. Yet, how you handle dissention will go a long way toward not only determining how successful you’ll be, but also how well you understand your client’s point of view — and by extension, your ability to educate them about hoof care.
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Avoid Penalties By Staying Aware Of Sales Tax Laws

State and municipal regulations on charging sales tax can change with little notice and affect your business operations
I recently was reminded how things in the business world can change without much notice. I took my trusty old truck in for some service. When I dropped it off, my mechanic said that he had some bad news. Now, that’s scary when he hasn’t even looked at the truck! The bad news was that North Carolina had expanded its sales tax laws to include labor charges related to repairs, maintenance and installation of a number of products.
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News & Notes

AAEP Seeks Donations For Horses In Louisiana Flooding

The American Association of Equine Practitioners Foundation and other Louisiana veterinary organizations are seeking donations to assist with the rescue and care for horses affected by the flooding in Louisiana, as well as for future preparedness planning and education for first responders. 
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