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25 Top Tips For Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service.
August 1, 2011
Customer service has always been a popular business topic in the pages of AFJ. We’ve pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service.
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Make The Little Things Count

By Bob Smith posted on August 1, 2011
You can make little things in your farrier business go a long way in ensuring your success. A farrier business is a service-based business and it is important to pay attention to more than just nailing shoes on feet. Here are some tips on little things that cost you nothing, but go a long way to ensure a successful farrier business.
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Finding Clients

By Jeremy McGovern posted on August 1, 2011
You are beginning a career in which you rely on clients for income. Perhaps the realization has set in that you are likely launching this new occupation with no clients on your books? Despite this apprehension, there are ways you can grow your business and acquire customers in an ethical manner.
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Resolving Sticky Situations

August 1, 2011
It isn't unusual for farriers to find themselves having to make difficult decisions. When part of your job involves meeting the expectations of others, you will often find yourself struggling to address unfair or confusing issues.
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Life As A Farrier? Start Here

By Chris Gregory posted on August 1, 2011
Congratulations on your choice of industries. If it becomes for you half of what it has been to me, you are in for a great life. There are few jobs or industries that I know of that will give back like this one, so enjoy the ride.
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On-The-Job Safety

Proper positioning and stretching exercises will help prevent long-term injuries.
By Pat Tearney posted on August 1, 2010
As a farrier, you're going to be working in a field with certain inherent dangers. You already know that and if you're finishing up horseshoeing school, odds are you've already had first-hand experience with some of them.
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The Importance of Horsemanship

Understand the effect of all of your tools and motions in the shoeing process.
By Dean Moshier posted on August 1, 2010
Horsemanship is a necessity for longevity and success as a farrier. It contributes to your safety and is the essence of understanding of horses. Without it, a farrier will have a short, unproductive career.
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A Tale Of Two Days, But Different Responsibilities

Success or failure as an apprentice has as much to do with your attitude as how you perform.
August 1, 2010
You may struggle to find clients when you are starting out. Your area may lack the number of potential clients to sustain your practice. Perhaps you lack the skill, experience and confidence to work with clients on your own. Whatever the reason, you may consider working as an apprentice when you launch your career.
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Farrier Education: Heartland Horseshoeing School

Farrier Education: Heartland Horseshoeing School

Farriery requires knowledge and skills to provide proper equine hoof care. In this series, sponsored by VICTORY, American Farriers Journal visits Heartland Horseshoeing School in Lamar, Mo. In this edition, Chris Gregory discussed his journey to becoming an educator, his focus in teaching farrier students and the state of farrier education.

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Life Data Labs

Life Data Labs Inc

Life Data Labs Inc. is a dedicated product manufacturer committed to producing premium quality animal nutrition and health products through continuous product improvement and new product development. First-class ingredients, fresh products, consistent high quality and scientifically proven effectiveness are the principal features of Life Data Labs animal health products. And that's why they've produced the #1 recommended hoof supplement by farriers for 12 consecutive years.
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Kawell USA

Kawell develops and produces copper alloy horseshoes and inserts, giving horses the care that they need to fight issues associated with white line disease, seedy toe and thrush.
Smart Pak

SmartPak

From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.
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