Items Tagged with 'constructive criticism'

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From The Desk Of AFJ

It's Time For A Little Constructive Criticism

Criticism creates a very definite reaction when it’s offered

Criticism creates a very definite reaction when it's offered.The best farriers evaluate their own work, and more often than not, find flaws in each job. The judging starts to get tricky, though, when others offer their 2 cents.


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25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service
Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service
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American Farriers Journal

American Farriers Journal is the “hands-on” magazine for professional farriers, equine veterinarians and horse care product and service buyers.
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