Items Tagged with 'confidence'

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Frankly Speaking: 3 Tips for Regaining Your Confidence

After reading Mike Brookfield’s essay, “He Was My Best Teacher,” on Page 94, I’ve been thinking about the subject of confidence. For Brookfield, a lameness case with a Quarter Horse tested his confidence. He writes about how this particular case made him question a lot of what he thought he knew about hoof care.
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25 Top Tips for Satisfying Customers

These are successful horseshoers because their skills aren’t only limited to forging or hoof care, but also include quality customer service
Customer service has always been a popular business topic in the pages of AFJ. We've pulled 25 of the best tips on the subject, beginning in 2000 that will serve as solid advice for delivering your best customer service
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