Items Tagged with 'communication'

ARTICLES

News & Notes

Talking To Clients: Six Sticky Situations You Will Get Stuck In

How to answer horse owner questions without causing emotional crisis or stepping over that diagnostic line

By Carlina Grey posted on January 21, 2018 | Posted in Business Practices, Clients, Education

Plymouth, Calif., farrier Carlina Grey discusses the difficult conversations farriers have with clients and gives advice on how to handle those conversations.

From The Desk Of AFJ

Legal Comments Provide Food For Thought

By Jeremy McGovern posted on January 12, 2018 | Posted in Business Practices

Facebook has revolutionized communication. It has connected farriers globally for the betterment of the trade. You can share work to get the advice of others, provide thoughtful advice for a fellow farrier or see what’s going on at a clinic you couldn’t attend. But while there are tremendous benefits from using Facebook, are there potential legal consequences awaiting farriers on it?

Final Say: Sharing Ideas Was The Most Important Change Farriers Made

By Henry Heymering posted on September 11, 2017 | Posted in Education

The lack of camaraderie that we were experiencing in horseshoeing at the time in the United States was part of the impetus for me starting American Farriers Journal. In those days, there was no camaraderie between farriers. Everything was closely held.

5 Mistakes That Can Hurt Your Farrier Business

By Tiffany Gardner CF, APF-I posted on August 14, 2017 | Posted in Business Practices

Attrition rate is a business management term that’s used to describe the loss of business, product or employees. Companies do not want to see a high attrition rate.

News & Notes

Complete Client Communication Is Essential

June 19, 2017

Source: Equestrian Professional

Equestrian business consultant Elisabeth McMillan recently wrote a column detailing her trials and triumphs in client communication.

From The Desk Of AFJ

Easier Doesn’t Necessarily Mean Better

By Jeremy McGovern posted on May 19, 2017 | Posted in Business Practices

For farriers, poor communication ranks up there as a work place hazard that can do significant damage to a practice. Although there isn’t the physical injury that comes from other dangers, like being kicked by a spooked horse, poor communication can lead to loss of business severe enough to cripple one’s business.

[Podcast] An Interview with Danvers Child

In this episode of the <em>American Farriers Journal</em> podcast, brought to you by SmartPak, Danvers Child talks about his history in farriery and how he approaches high/low hooves.

January 12, 2017 | Posted in Business Practices, Education, Forging

In this episode of the American Farriers Journal podcast, brought to you by SmartPak, Danvers Child talks about his history in farriery and how he approaches high/low hooves.

Avoid These 5 Common Mistakes That Can Hurt Your Business

By Tiffany Gardner CF, APF-I posted on July 25, 2016 | Posted in Business Practices, Clients, Education

Attrition rate is a business management term that’s used to describe the loss of business, product or employees. Companies do not want to see a high attrition rate.

Web-Exclusive Feature

Farrier Jam Sessions Expand Hoof-Care Knowledge

By Jaime Elftman posted on November 3, 2015 | Posted in Education

Many folks in this industry know that solid vet/farrier relationships are necessary for providing the best quality hoof care for horses. For the farrier community surrounding Tryon, N.C., one way to develop these relationships comes in the form of monthly Farrier Jam Sessions.

Farrier Tips

Trouble Awaits When The Lines Of Communication Are Cut

By Jeff Cota posted on May 29, 2014 | Posted in Clients

Communication is difficult under the best of circumstances. The endless differences in personalities, principles and philosophies have a way of making a mountain out of a proverbial molehill.

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Videos

Mapping the Equine Hoof

Lubbock, Texas, farrier Blane Chapman demonstrates Professor William Russell’s hoof mapping technique, which he utilizes on each of the horses that he shoes.

Events

2020 International Hoof-Care Summit

Date: 01/21/20

Location: Cincinnati, OH

The 17th annual International Hoof-Care Summit, sponsored by American Farriers Journal, will be held in Cincinnati.

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Kawell USA

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SmartPak

From the feed room to the tack room, SmartPak offers innovative solutions to help riders take great care of their horses. SmartPak was founded in 1999 with the introduction of the patented SmartPak™ supplement feeding system. The revolutionary, daily dose SmartPaks are custom-made for your horse, individually labeled and sealed for freshness.