Farrier Protocols When Working with Lame Horses

Options % of Farriers
Work alone 4%
Work alone, consult veterinarian as needed 71%
Immediately get veterinarian involved when lameness is suspected 25%

— 2019 American Farriers Journal lameness survey

 

What’s It Take to Retain Clients for 10 Years

Keeping clients happy over the long-haul boils down to following a few basics:

  • Always be on time for appointments and call immediately if you’re going to be late.
  • Communicate effectively and extensively with clients.
  • Keep horses sound at affordable prices.
  • Answer phone calls immediately when the phone rings or get back to clients in a timely manner.
  • Provide clients with valuable footcare, nutrition and general information regarding horse health and care.
  • Be flexible in meeting the specific needs of each client.
  • Show respect for clients with backyard horses and treat them the same as you do the high-performance horses in your practice.

— 2018 American Farriers Journal survey of farriers working with backyard horses

 

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