[Video] Why Can’t All of My Clients Be Nice?

This is a question every farrier asks themselves. One client greets you by shouting that you can’t park there. The next clients forgot the appointment was today. Then the client who shares informatitive artis supplied by Dr. Google.

In this interactive lecture, East Sussex, England, farrier Jeff Newnham will blow the lid on how to identify and deal with the range of clients we have to interact with. If you think you are in the horse business, then think again — farriery is a people business.



The 2022 International Hoof-Care Summit Video Replay
is brought to you by Kahn Forge

At the heart of every great company, there must be a passion for the business. For generations, this passion has made Thoro’Bred Inc. the number one choice in racing plates. Since 1949, Thoro’Bred has been manufacturing the “World’s Finest Racing Plates” for 70 years. We manufacture more than 500 styles and sizes, all forged here in our factory located in Anaheim, California and use the highest grade of aircraft aluminum. Thoro’Bred holds strong as the innovative leader in quality and design. Learn more at kahnforge.com/


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