Frequently Asked Questions
What is the Hunter/Jumper Performance Horse Hoof-Care Classroom?See more
The Performance Horse Hoof-Care Classroom is American Farriers Journal’s first online event focused on hunters and jumpers. This free-to-attend online educational event will feature a series of on-demand video presentations you can watch online on your own schedule at any time and from anywhere, during April 24-26, 2020. You’ll gain practical information about shoeing for different surfaces, managing common pathologies of hunters/jumpers, competition judging and how it relates back to farriery, and advice from leading professionals in the hunter/jumper field.
Who should attend the Performance Horse Hoof-Care Classroom?See more
The Performance Horse Hoof-Care Classroom sessions are ideal for early to mid-career farriers who want to learn more about hoof-care considerations for these specialized disciplines from the industry experts who know them best.
You should attend the Performance Horse Hoof-Care Classroom if you…
Does it cost anything to attend the Performance Horse Hoof-Care Classroom?See more
There are two options to attend: 1) FREE ACCESS requires no signup fee and gives you on-demand video access to 8 thought-provoking hunter/jumper sessions for 3 days only, April 24-26. 2) VIP ACCESS requires a $49 signup fee and gives you unlimited access to all 8 thought-provoking hunter/jumper sessions, plus access to 8 educational presentations from the 2019 Farrier Business Success Academy. You'll also get extended access to presentations for 12 months beginning on the date of your registration.
What else is included with my Registration?See more
With Free Access, you’ll receive…
With the VIP ACCESS, you’ll receive…
How do I register?See more
You can register by completing either the FREE ACCESS or VIP ACCESS registration forms found at the bottom of the event page found here.
I already signed up as a FREE ACCESS attendee, but I now want to upgrade to VIP ACCESS. How do I do that?See more
If you have previously signed up as a FREE ACCESS attendee and now wish to upgrade your registration to VIP ACCESS so you can continue accessing the video content for 12 months, plus receive access to additional presentation content and attendee benefits, please submit the VIP ACCESS registration form and payment at the bottom of the webpage found here.
I upgraded to VIP How do I access the VIP-only presentations?See more
To access the presentations available to VIP ACCESS attendees-only, you must first have a free website user account on americanfarriers.com
Follow these steps to log in to your free website user account, or to create a free website user account if you do not already have one:
Step 1: Go found here and login with the email address and password you used to set up your website user account.
Step 2: Check if we have your email address in the system. Go here and enter your email address and last name.
Please Note: If you purchased your VIP upgrade DURING the event, you may have to log out of your account and log back in.
If you experience other errors not outlined above, or if you have any questions please contact Customer Care by emailing email@example.com or calling (262) 432-0388.
Which educational Footcare Special Reports are included with the VIP Upgrade and how do I access them?See more
When you upgrade to VIP access, you'll receive 3 of the top-selling Footcare Special Reports from the editors of American Farriers Journal. These complementary reports include...
Once you upgrade to VIP ACCESS, you'll gain access to your free reports in your confirmation email!
How will I access the presentations?See more
Since this is an online event, you will be able to access the sessions from anywhere as long as you have an internet connection. When you registered for the event, you should have received a confirmation email with a link that you will visit when the event begins at 8 a.m. on April 24. We’ll also send you an email at 8 a.m. on April 24 with a link to access the Hunter/Jumper Performance Horse Hoof-Care Classroom presentations. The event ends at 6 p.m. CDT on April 26, at which time you will no longer be able to access the presentation videos unless you have purchased VIP ACCESS. If you upgraded to the VIP Access, your access to the content will continue through April 26, 2021.
I upgraded to a 12-month VIP membership. How will I continue to access the presentations for 12-months following the date that I first registered?See more
After the event has concluded on April 26, as a VIP attendee you can still access the presentations for 12 months following the date of your initial registration. To continue to view the presentations after the event has concluded, you will return to the conference website link that is emailed to you upon registration. Please bookmark this link for future reference.
Who do I contact if I have technical issues watching the Hunter/Jumper Performance Horse Hoof-Care Classroom?See more
If you have any questions, or issues viewing a session(s) or accessing the Virtual Attendee Gift Bag materials during April 24-26, please call us at (262) 432-0388, or (866) 839-8455, Mon.-Fri. 8:30 a.m. to 4:30 p.m., to speak with a customer service representative. For customer service inquiries outside of business hours, please email us at firstname.lastname@example.org
Who should I contact to learn about sponsorship opportunities for the Hunter/Jumper Performance Horse Hoof-Care Classroom?See more
To learn about sponsorship opportunities, contact Jeremy McGovern at (262) 777-2410 or email@example.com
Will there be opportunities for Q&A with the presenters?See more
To enhance the interactive nature of this event, you may submit your questions or comments by using the commenting tool located below each presentation video. Your questions will be responded to by either the session presenter or an American Farriers Journal editor in the days following the event. You may also email your questions to us directly at firstname.lastname@example.org
Can I receive continuing education credits for attending the Hunter/Jumper Performance Horse Hoof-Care Classroom?See more
Absolutely. Each session that you watch in its entirety is eligible for .75 hours of continuing education credits through the American Association of Professional Farriers and International Association of Professional Farriers. To receive your continuing education credits, simply fill out and submit the AAPF/IAPF online form once the event is finished.