FREQUENTLY ASKED QUESTIONS

 
 

What is the Farrier Business Success Academy?
The Farrier Business Success Academy an online event hosted by American Farriers Journal. The academy features a series of knowledge-building video presentations taught by farrier industry experts. The presentations are focused on providing successful business management strategies. 

I missed the 2022 Academy. Can I still get access to the sessions?
Yes, you can purchase a Replay Pass for $49 to get access for 12 months to each of the 8 sessions from the 2022 Academy, as well as access to the Farriery Business Success Academy Video Vault featuring all 16 sessions from the 2019 and 2020 Academies. Learn more and signup here for a Replay Pass.

How will I access the presentations?
You can view the sessions from anywhere as long as you have an internet connection. Register today for a Replay Pass and you'll receive a confirmation email with a link to view the sessions. Either click the provided website link or enter it into the web browser of your computer, smartphone, tablet, or smart TV.

How do I login to view the presentations?
To view the sessions, you will be prompted to first log into your AmericanFarriers.com website user account, if you are not already logged in. If you do not already have one, you will need to register for a free website user account. An account was not automatically created for you when you signed up for the Academy. Follow the instructions shown on screen to register for a free website user account. If you do not remember your password, you will need to reset it. Follow the instructions shown on screen. If you experience issues logging in, contact Customer Service at fbsa-help@americanfarriers.com.

What is included in the Virtual Attendee Gift Bag?
Your Replay Pass includes access to a Virtual Attendee Gift Bag featuring product information, special offers and other items from the Farrier Business Success Academy sponsors and American Farriers Journal.

I attended the 2022 Academy as a Standard-Access Attendee but I now want to upgrade to a Replay Pass for extended viewing time and bonus sessions. How do I do that?
If you previously registered as a Standard Access attendee and now wish to upgrade, visit our upgrade page and complete the form.

Can I submit feedback on the sessions?
To enhance the interactive nature of the Academy, you may submit your questions or comments by using the commenting tool located below each presentation video. You may also email your questions to us directly at info@americanfarriers.com

Can I receive continuing education credits for attending the Farrier Business Success Academy?
Absolutely. Each of the 8 sessions from the 2022 Academy that you watch in its entirety is eligible for .75 hours of continuing education credits through the International Association of Professional Farriers (eligible for earning a total of 5.25 CE). To receive your continuing education credits, simply fill out and submit the AAPF/IAPF online form here. 

Who do I contact if I have questions about the Farrier Business Success Academy?
If you have any questions or issues viewing a session, please email us at fbsa-help@americanfarriers.com or call (262) 432-0388, or (866) 839-8455, Mon.-Fri. 8:30 a.m. to 4:30 p.m., to speak with a customer service representative. For customer service inquiries outside of business hours, please email us at fbsa-help@americanfarriers.com

Who should I contact to learn about sponsorship opportunities for the Farrier Business Success Academy?
To learn about sponsorship opportunities, contact Michael Ellis at (262) 777-2432or mellis@lessitermedia.com.

 

AN EDUCATIONAL EVENT MADE POSSIBLE WITH THE SUPPORT OF:

 

QUESTIONS ABOUT THE FARRIER BUSINESS SUCCESS ACADEMY?

For general conference inquiries contact American Farriers Journal
by phone at (866) 839-8455 or (262) 432-0388;
by fax at (262) 786-5564 during business hours: Monday - Friday 8:30am - 4:30pm CST.

For customer service inquiries outside of business hours, email us at fbsa-help@americanfarriers.com

To learn about sponsorship opportunities contact Michael Ellis
at (262) 777-2432 or
mellis@lessitermedia.com
 

 
A EVENT