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Select the Clients You Want and Train Them to be Clients You Want to Keep
It is difficult to change your clients' behaviors after you've worked with them for a long period. It is best to coach them on your expectations before you work with them. In this session, Coshocton, Ohio, Dave Farley will share ideas on how to explain how to match yourself with the clients you want to work with and continue to communicate with them as you continue to educate them on better footcare. He also will explain how to institute change with existing clients.
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All sessions have been pre-recorded, so response time to comments/questions may vary based on the speaker’s availability throughout the day. Please check back periodically for their response. Comments/questions submitted by attendees will be monitored between 8 a.m. and 6 p.m. CDT on April 24-26. Comments/questions submitted after 6 p.m. CDT during the event will be responded to as soon as possible. All comments/questions and speaker responses will be archived and distributed via email to registered attendees after the event.